CBP Modernizes the Electronic System for Travel Authorization Website

New features offer users added convenience and security

WASHINGTON — On November 23, U.S. Customs and Border Protection introduced new features to the Electronic Travel System for Travel Authorization (ESTA) website, the portal through which prospective Visa Waiver Program travelers can apply to travel to the United States.

“This update to the ESTA website is part of CBP’s broader efforts to modernize our business practices and enhance the customer experience,” said Matthew Davies, Director of the ESTA Program Management Office. “The new features will offer users more convenience and security as they navigate the electronic travel authorization process.”

The enhanced ESTA website greets users with a new tutorial video and provides conveniences such as:

  • The ability to save incomplete applications and return to them later; and
  • Real-time validation for all data fields, which enables users quickly to identify errors and incomplete information.

A new e-mail verification process enables the ‘save and exit’ function and provide additional security for users. In addition, the ESTA website is now available in Polish, reflecting Poland’s designation in the U.S. Visa Waiver Program on November 6, 2019.

ESTA enables eligible travelers to apply for authorization to travel to the United States for temporary business or tourism without a visa. To qualify for ESTA, a traveler must be a citizen or national of one of the 39 countries designated in the U.S. Visa Waiver Program and meet other requirements.

Travelers who wish to remain in the United States for more than 90 days or who wish to work, study or engage in other activities requiring a visa must apply for a visa to travel to the United States.

CBP recommends that first-time ESTA applicants apply at least 72 hours in advance of travel to allow sufficient time for processing. Travel authorizations are generally valid for two years or until the traveler’s passport expires, whichever comes first.

CBP reminds travelers that there is only one ESTA website (https://esta.cbp.dhs.gov/esta/). Third-party companies that charge fees to assist travelers in submitting ESTA applications are not operating on behalf of the U.S. Government.

More information about ESTA is available here.



U.S. Customs and Border Protection is the unified border agency within the Department of Homeland Security charged with the management, control and protection of our nation’s borders at and between official ports of entry. CBP is charged with keeping terrorists and terrorist weapons out of the country while enforcing hundreds of U.S. laws.