Welcome to the American Citizen Services
American Citizen Services provides passport and citizenship services, notary services, and other assistance to U.S. citizens in Portugal.
Check out our Travel Advisories and Alerts: HERE
For Portugal-specific information on the pandemic, visit our COVID 19 page.
Contact Us
American Citizen Services
U.S. Embassy Lisbon
Av. das Forças Armadas, Sete-Rios
1600-081 Lisbon, Portugal
E-mail: conslisbon@state.gov
Phone: 21 727 3300
If you are in Azores Island, contact the U.S. Consulate in Ponta Delgada
Emergency Assistance during business hours:
U.S. citizens should contact the U.S. Embassy in Lisbon to: conslisbon@state.gov
Emergency Assistance outside of business hours:
U.S. citizens should call the U.S. Embassy in Lisbon (+351) 21-727-3300 and ask to be transferred to the Duty Officer
Email is the preferred method of Communication
Unsolicited physical mail to the consular section will generally not receive a response Unless you have been expressly asked by the Consular section to physically mail information for a pending case, please send us an email. We will not reply to unsolicited physical mail. (Exceptions include DS-82 passport renewals and official Information Request Letters replies)
Callers will generally be routed to our Embassy operator, who will generally request an email.
Alerts and Messages
COVID-19 Information
See all Messages and Alerts for U.S. Visitors to Portugal.
