U.S. Citizen Services

The Consular Section of the U.S. Embassy in Lisbon and the U.S. Consulate in Ponta Delgada, Azores provide consular services to American tourists that visit Portugal and to U.S. citizens who are residing in Portuguese territory. To stay updated with information for U.S. Citizens, like us on Facebook.

Services Provided

The American Citizen Services Unit handles a wide variety of services. The unit issues emergency passports, processes passport applications, provides notarial services, voting information, and documents births and deaths of Americans in Portugal. It also assists travelers in distress; for example, in acquiring funds from home, arranging for medical care, or assisting Americans who are arrested or incarcerated in Portugal.

Open Monday through Friday for Routine Services

· passport renewals,

· Consular Reports of Birth Abroad

· notary services

BY APPOINTMENT ONLY. To make an appointment please go to this page.

Services NOT requiring an appointment:

Public Hours 8 to 11:30 a.m. Monday – Friday

· Applying to replace a Lost or Stolen Passport

· Picking up or dropping off a document, voting in U.S. elections, enrolling in the Smart Traveler Enrollment Program

EMERGENCY SERVICES can be provided during normal duty hours Monday – Friday 8:00 a.m. to 5:00 p.m.

· arrests, deaths, serious illness, destitution, or victims of crimes

– After-hours Emergency Numbers:

21-727-3300 or 21-094-2000, outside of Portugal 351-21-727-3300 or 351-21-094-2000.

Please note : The Embassy is closed for Portuguese and American holidays.

Please arrive at the time of your appointment. You will not be permitted to enter the Embassy prior to your appointment time. If you arrive more than 15 minutes late, you may lose your appointment. Please allow several hours per appointment – while we make every effort to provide efficient service, unanticipated emergencies can occur at any time and there may be inevitable delays in providing services.


Consular fees can only be paid with cash (Euros or US Dollars) or credit card. Multibanco, debit cards and private checks are not acceptable.

Security at the Embassy

For security reasons do not bring luggage such as large backpacks, laptop computers or large cameras. Security guards will hold small tourist cameras and cellular phones until your departure. There is no storage available for other items – please do not bring them to the Embassy. Only the applicant and/or those with official need will be allowed to come in to the Consulate premises.

Alerts and Messages

See all Messages and Alerts for U.S. Visitors to Portugal.