U.S. Citizen Services

The Embassy is pleased to announce that consular staff will be in ​Madeira on December 15th, 2023 to provide the following consular services (by appointment only): ​ ​

U.S. Passport Services

Notary services

​If you would like to make an appointment for a consular service , please contact us by sending an e-mail to conslisbon@state.gov.

NOTE: Location and Time TBD

Welcome to the American Citizen Services

American Citizen Services provides passport and citizenship services, notary services, and other assistance to U.S. citizens in Portugal.

Check out our Travel Advisories and Alerts: HERE

Contact Us

American Citizen Services
U.S. Embassy Lisbon
Av. das Forças Armadas, Sete-Rios
1600-081 Lisbon, Portugal

E-mail: conslisbon@state.gov

Phone: 21 727 3300

If you are in Azores Island, contact the U.S. Consulate in Ponta Delgada

Emergency Assistance during business hours:

U.S. citizens should contact the U.S. Embassy in Lisbon to: conslisbon@state.gov

Emergency Assistance outside of business hours:

U.S. citizens should call the U.S. Embassy in Lisbon (+351) 21-727-3300 and ask to be transferred to the Duty Officer

Email is the preferred method of Communication

Unsolicited physical mail to the consular section will generally not receive a response Unless you have been expressly asked by the Consular section to physically mail information for a pending case, please send us an email.  We will not reply to unsolicited physical mail.  (Exceptions include DS-82 passport renewals and official Information Request Letters replies)

Callers will generally be routed to our Embassy operator, who will generally request an email.

Alerts and Messages

COVID-19 Information
See all Messages and Alerts for U.S. Visitors to Portugal.