American citizens and other clients need to make an appointment for consular services. Appointments are available Monday through Friday.
— These appointments ARE NOT to apply for non-immigrant visas —
— These appointments ARE NOT for FBI Records/Fingerprinting – For fingerprints appointments please click the link: FBI records/Fingerprinting —
— These appointments ARE NOT for the Exchange of an American Driver’s License —
Security at the Embassy: For security reasons DO NOT bring luggage such as large backpacks, laptop computers or large cameras. Security guards will hold small tourist cameras and cellular phones until your departure. There is no storage available for other items – please DO NOT bring them to the Embassy.
Please note that parking is NOT allowed at the Embassy.
Appointment at the Embassy: Only the applicant and/or those with official need will be allowed to come in to the Consulate premises.
Customers with an emergency requiring immediate attention should see our emergency contact information.
To make or cancel an appointment for passport-related applications, or reports of birth abroad for children below the age of 18: in Lisbon go to this page, or in Ponta Delgada go to this page.
NOTE: If you are renewing a passport, please select “Apply for a U.S. passport for the first-time” from the relevant menu.” Be sure to print the confirmation screen and bring the page with you to your appointment.
To make or cancel an appointment for a notarial service or for general information: in Lisbon go to this page, or in Ponta Delgada go to this page. Be sure to print the confirmation screen and bring the page with you to your appointment.
Clients need to schedule an appointment BEFORE coming to the embassy. Our system allows clients to plan their visit in advance, ensures shorter wait times, and allows more efficient handling of individual cases. There is no charge for making or canceling an appointment.
Please arrive at the time of your appointment. You will not be permitted to enter the Embassy prior to your appointment time. If you arrive more than 15 minutes late, you may lose your appointment. Please allow several hours per appointment – while we make every effort to provide efficient service, unanticipated emergencies can occur at anytime and there may be inevitable delays in providing services.
After making an appointment, if you have any questions do not hesitate to contact us by phone 217 702 122 or send an email to firstname.lastname@example.org. Please be sure to bring completed application forms and required documents with you.