Reporting Loss or Theft

Loss or Theft of Valuables

All thefts and major losses should be reported to the nearest police station immediately and in person. The police will not accept a report by telephone or from someone else on your behalf.

  • American Express: Lisbon, 24 hour service: 707 50 40 50
  • Visa U.S.: Toll free number from Portugal 800 8 11 824
  • MasterCard: Lisbon, 24 hour service: 800 8 11 272
  • Diner’s Club: Lisbon, office hours: 21 315 9856
  • Air France: Tel: 707 202 800
  • British Airways: Tel: 21 844 5353 or 808 200 125
  • Continental Airlines: Tel: 21 415 9102
  • Delta Airlines: Tel: 21 032 9400
  • Lufthansa Airlines: Tel: 707 782 782
  • TAP Portugal: Tel: 707 205 700